The Best Advice for Marketers in 2017: Insights from 11 Experts

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Don Draper wouldn’t know what hit him. Gone are the decadent days of the liquid lunch, three-piece suits, and Madison Avenue dominating the marketing landscape. Modern marketers have to be a jill-of-all-trades, with one foot in the real world, and one in cyberspace.

We live in an age of digital disruption and a constantly evolving marketing playground. 96% of B2C marketers believed they were experiencing “significant change” in 2014. That number would likely be 100% today.

Radio, television spots, billboards, full-page spreads in glossy magazines, and direct mail packages have been replaced by their online counterparts. In fact, companies with a comprehensive strategic vision combined with digital tactics perform 26% better on average.

Even online, though, certain tactics have already become obsolete. Banner ads and email blast campaigns, for example, don’t really cut it anymore. Evolve, or perish. Embrace digital, or be left behind. Diversify your channels, or risk being invisible.

Today, your marketing mix should include social media, SEO, influencers, PPC ads, a mobile-first mentality, segmented and transactional email, remarketing, content marketing, detailed buyer personas, big data, analytics … and probably about a dozen more components I’m forgetting at the moment.

Obviously, that’s a lot of moving parts. So what’s a marketer to do? Where do you focus first if you want to improve?

As always, you turn to the experts. I reached out to a handful of experts and influencers, asking them two simple questions:

  1. What’s the most important advice you can give a marketer in 2017?
  2. What are some traits and qualities that make a marketer successful?

Here are their responses. Read, learn, enjoy.

Marketing Advice for 2017 From the Experts

1) John Rampton, Due

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A prolific contributor to The Huffington Post, Forbes, and Entrepreneur, Rampton is an online influencer, serial entrepreneur, and CEO of Due

Question #1: “Don’t get stuck in a rut, relying on the same tactics year after year. Continually reassess what you’re using and doing because online marketing, social media marketing tools, and audience preferences change faster than you realize. You will be left behind. I re-evaluate what we’re doing at least once a year and stay on top of new platforms and channels I need to incorporate in an upcoming marketing strategy revision.”

Question #2: “A successful marketer needs to be flexible, open, an active listener, and creative.”

2) Ann Handley, Annhandley.com

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Handley hardly needs an introduction: she’s a bestselling author, keynote speaker, LinkedIn influencer, and chief content officer at MarketingProfs. Forbes named her the most influential woman in social media. See what all the fuss is about at her personal website.

Question #1: “Us[e] voice and tone consistently across all channels and accounts to convey brand. Your tone of voice is a differentiator in a sea of same, yet most organizations vastly undervalue it. Most spend a lot of time on the visual elements of their brand — but not a lot on tone of voice (what you sound like). So — embrace tone of voice as your gutsiest, bravest asset!”

3) Hiten Shah, Quick Sprout

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Shah’s list of SaaS startups reads like a who’s who of success: He’s the co-founder and former CEO of Kissmetrics, co-founder of Crazy Egg, and co-founder of Quick Sprout.

Question #1: “Always strive to find uncommon ways of marketing yourself and your business. That’s how you’ll discover some of the biggest, high leverage opportunities that others have not caught on to yet.”

Question #2: ” A childlike curiosity will serve you well not only in marketing, but also life in general. Never lose it.”

4) Michelle Killebrew, Nomiku

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With over 16 years of high tech marketing experience, Killebrew has led teams at both IBM and Fisher Investments. She describes herself as a marketing technologist, and is currently working with Nomiku.

Question #1: “This advice is a longstanding truth: Always put the customer first. Customer-centricity has always been a foundation to good marketing, but it’s becoming exponentially more critical as the customer has more control and less attention, more options and less tolerance for poor experience.”

Question #2: “Marketers must be inquisitive with a true thirst for learning. The landscape is changing daily — everything from the consumer expectation and attention, effective channels, strategies and methods, and the technology required to execute it all. Marketers must be inventors with a love of experimentation and iteration to serve their customers well and stay competitive.”

5) Michael Lykke Aagaard, Unbounce

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Aagaard is an international speaker and senior conversion optimizer for Unbounce, the landing page and conversion specialists. With stints in Europe and North America, Aagaard describes himself as a practitioner and theorist on the subject.

Question #1: “Do everything you can to understand your target audience. The better you understand what reality looks like through their eyes, the easier it will be for you to make the right marketing decisions. In online marketing, we’re seeing everything through a digital lens. It can be easy to forget that you’re in the business of influencing real human behavior and decision-making — not just moving numbers around in a spreadsheet. Your marketing activities will only be effective if they have real impact on your real target audience. My best advice is to invest heavily in customer insight and market research.”

Question #2: “Having a strategic approach to problem solving is absolutely crucial. You need the ability to approach a complex situation, look at the data, cut through the clutter, carve out the best way forward and then ‘attack’! Also, being bold enough to admit when you’re wrong is very important. Stubbornly clinging to cherished notions and personal darlings rarely leads to insight or better results.”

6) Michael Brenner, Marketing Insider Group

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He’s the CEO of Marketing Insider Group, an internationally recognized keynote speaker, and an in-demand author, blogger, and contributor. Brenner has passion for and insight on both leadership and marketing strategies that work.

Question #1: ” Set a measurable and customer-centric goal focused on the impact you create for them and your company. My favorite metric to use is subscribers. Subscribers will tell you if the content you create is actually helping your customers. And subscribers have the added bonus of having real value to your company!”

Question #2: “Successful marketers have the courage to support the best ideas from across the organization. Not the stuff you did last year, or the thing your boss thinks will work, but the ideas that create real impact for customers.”

7) Laura Bilazarian, Teamable

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Bilazarian is the CEO and founder of Teamable — an employee referral and diversity hiring platform. Previous investment banker, Vietnam hotel builder, and rugby player, she’s a graduate of the Wharton Business School.

Question #1: Be authentic and hold yourself to a high standard in terms of the quality of content that you associate with yourself and your brand. Make it genuinely data-driven and tactical. Go back to the standards of a college thesis with the content you create — cite scientific sources, offer unique and contrarian insights supported by data, and so on. Learn real data science so that your experiments lead to the right conclusions with the minimum input. Understand how to optimize ROI with limited resources. Learn from your cutting edge customers and put what they’re doing out into the world, again in a scientific manner, so that the discipline your product supports evolves forward.”

Question #2: “Data-driven, creative, contrarian, and intuitive. That’s the kind of marketers we need today.”

8) Talia Wolf, GetUplift

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Wolf was previously the founder and CEO of Conversioner, and is the founder and chief optimizer at GetUplift, a boutique conversion optimization agency. She’s a guest blogger, keynote speaker, trainer, and advocate for using emotional targeting and persuasive design.

Question #1: “You’re not the hero of the story, your customer is. Most businesses tend to focus their entire marketing strategy by talking about their product or service, the features they provide, and their pricing. However, no matter what you’re selling, customers care more about the why than the what. If you make it about them, they will listen, they will read, they will convert, and they will come back.”

Question #2: Skills and techniques can be taught, but passionate, dedicated people are extremely rare and should be held on to. It’s not about how advanced they are, or if they know how to set up a campaign in AdWords or a variation in an A/B testing platform. It’s about their passion to learn, grow, and drive the company forward.”

9) Jason M. Lemkin, SaaStr

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Lemkin is a SaaS founder, investor, and enthusiast, as well as the driving force behind SaaStr, a company that provides advice, wisdom, and investment funds to four to five SaaS startups each year. He previously worked at Adobe, and is a top three most popular author on Quora.

Question #1: “Understand what playbook works at which stage. Eventually, all playbooks converge. That, and protect your brand at all costs. Later, that and the quality of your team is all that will matter.”

Question #2: “Humility. A great marketer knows what she knows how to do, and what she doesn’t, and she seeks out help wherever she needs it. An arrogant marketer — or worse, a defensive marketer — is one destined for a series of short stints.”

10) Shama Hyder, Marketing Zen

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Hyder is a digital marketing strategist, bestselling author, CEO of Marketing Zen, a web and television personality, and a prolific guest contributor to sites including Forbes.

Question #1: Marketing today is an entire ecosystem and it is evolutionary. The best marketers approach it in that way — by constantly learning, measuring progress, and focusing on the bigger picture.”

 

11) Lars Lofgren, I Will Teach You To Be Rich

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Lofgren is the senior director of growth at I Will Teach You To Be Rich, the lifestyle and finance company started by Ramit Sethi. He previously worked in growth and marketing for Kissmetrics before switching to his current position.

Question #1: “If there’s only one thing you do as a marketer, work to be a solid copywriter. It’s the foundational skill of all marketing and also has the highest leverage. It’ll help you with every single campaign and every single project. It also teaches you the core concepts of marketing such as target market, value props, positioning, persuasion, sales, and so forth. And as most marketers are terrible copywriters, it’s the fastest way to uplevel your own career and set you apart.”

Question #2: A relentless drive for truth. The best marketers don’t delude themselves about what’s working and what’s not. They’re great at self reflection, taking feedback, and understanding when the market wants something different than what they’re offering.”

What Marketing Means in 2017

If there’s a running theme here, it’s that you need to be excruciatingly careful with your brand, and an all-consuming sense of curiosity is worth more than any formal credential.

Your brand is your digital word. Protect it. Your curiosity can keep you on top of emerging trends, new tech tools, and developing platforms, channels, and tactics. It can allow you to stand out.

Modern marketing isn’t about where you studied the field, or what company you interned for, or even how clever you can be with taglines and slogans. It’s recognizing that not only have the rules changed, but it’s an entirely new game. It’s customers first and foremost: where are they (online), how are they accessing (mobile), what do they want and expect (premium service and experience)? Your job is to identify and then think like them.

Are you up for the challenge? Do you have the right people in place to make it happen? The individuals here are walking the walk, and talking the talk. Their advice is good advice.

Are you set up to follow it? If yes, then do. If not, make the necessary changes. Your future self will thank you.

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Source: The Best Advice for Marketers in 2017: Insights from 11 Experts
blog.hubspot.com/marketing

5 Podcast Episodes That Will Make You a Better Agency Leader

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It’s one thing to read thought leadership on where a certain industry is going, or to talk about theoretical best practices in a given role or situation. It’s another thing entirely to get tactical, practical advice on what to do today about a specific problem — delivered by someone who’s actually been in your shoes.

Agency leaders get plenty of the first type of guidance through industry publications and events. But when it comes to the second bucket, they’re often out of luck. Unless you have a group of networking contacts to talk shop with, you’re often left flying blind, potentially doomed to repeat the exact same mistakes peers at other companies have made countless times.

In need of some tactical advice? In lieu of dramatically increasing the time you spend networking and building your cadre of personal contacts, Drew McLellan‘s podcast is the next best thing. 

Each episode of “Build a Better Agency” affords listeners a sneak peek into the world of someone deeply entrenched in the agency world, and the conversation always ends with at least one tactical takeaway. 

We’ve partnered with Agency Management Institute by becoming the presenting sponsor of the Build A Better Agency podcast because we’re confident that the insights and real world examples in every episode will help our agencies grow and profit.

Here are a few of my favorite episodes, sorted by the issues discussed. Take a listen if you’re grappling with the same problems.

1) Defining Your Agency

  • Guest: Jami Oetting
  • Listen if: You can’t quite seem to get your content off the ground

Does it feel like you’re putting in a ton of work into your content, but it’s not quite working for you? Learn how to create content that actually delivers results from someone who built an agency-specific publication from the ground up, as well as how to adjust unrealistic expectations on time to ROI.

2) Increasing Your New Business Odds

  • Guest: Peter Levitan
  • Listen if: You’re not getting new business as often as you’d like

Sales doesn’t always come natural to agency leaders, but learning how to effectively pitch and win new clients is critical for survival. Discover some of the mistakes you could be making when it comes to selling your services, and learn a few practical ways to differentiate yourself against competitors.

3) How to Do Website Development and Still Make a Profit

  • Guest: Brent Weaver
  • Listen if: You’re almost ready to swear off website redesigns because they’re so painful

A website overhaul is never as easy as it seems in the beginning — but it doesn’t need to be as expensive, time-consuming, and painful as they often end up becoming either. Heading off future roadblocks by doing rock solid discovery at the start of website projects is the key; learn how to do just that and save yourself a headache.

4) What Your Agency Needs to Do to Charge a Premium

  • Guest: N/A — this one is all Drew
  • Listen if: You’re ready to seriously up your agency’s game

You might think that your agency is dominating, but could you be leaving opportunity on the table? Take your rose-colored glasses off and get practical tips on how to assess whether or not your agency is best-in-class — and if not, how to get there.

5) How to Establish Yourself as a Thought Leader

  • Guest: Aaron Agius
  • Listen if: You’re having a hard time standing out

Increase your mindshare, increase your market share. Discover how to create a distinct voice that gets noticed by prospective customers and keeps current clients engaged. 

If you give one of these episodes a listen, let us know what you think in the comments. If you’re looking for more advice or personalized guidance, head over to the Agency Management Institute’s website and peruse their content, workshops, and remote coaching options.

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Source: 5 Podcast Episodes That Will Make You a Better Agency Leader
blog.hubspot.com/marketing

7 of the Best Mother’s Day Ads We’ve Ever Seen

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Sometime in early May each year, search volume for “When is Mother’s Day” begins to reach a panicked spike.

Consider this article your official reminder: Mother’s Day is this Sunday (May 14th), and we have a selection of hilarious and heartwarming ads about moms to get you in the spirit.

From a lighthearted garden gathering with the royal family to a moving tribute to mothers of sick children, each of these campaigns celebrate those authentic moments that bond us with our moms.

A word of caution to those of you currently in the office: you might want to get some tissues ready. Don’t say I didn’t warn you.

7 Great Examples of Mother’s Day Advertising

1) Moms Explain What Their Kids Do in Advertising | MRY (2015)

If you work in the digital marketing or advertising space, you’ve probably struggled at some point to concisely explain what your job entails to your family. To celebrate Mother’s Day 2015, the folks at digital agency MRY posed a seemingly simple question to their moms: What do you think I do for a living?

The answers — delivered via web cam by the moms themselves — range from “Online Advertising Through the Computer for Any Kind of Internet Kind of Thing” to “Annoying Pop-Up Creator” — and more than one childhood art project is unearthed for some unsolicited praise.

2) The Body Shop | British Roses for the Queen (2016)

The Body Shop enlisted the help of London-based agency Mr. President to produce this candid, home video-style ad featuring a cast of (very convincing) royal family doppelgangers celebrating Mother’s Day in the royal garden.

Allison Jackson, a BAFTA-award winning director best known for her lookalike photos of celebrities, was brought on to ensure the video looked authentic.

3) SickKids vs. MomStrong | Sick Kids (2017)

A somber follow-up to the SickKids vs. Undeniable ad released in 2016, this Mother’s Day spot from SickKids Hospital underscores the agony and strength of mothers with chronically ill children.

If the anguish depicted seems real, that’s because it is — Cossette Toronto, the agency behind the ad, cast real mothers in the short video, gently revealing personal, often unseen moments of pain and resilience.

4) FlyBabies | JetBlue (2016)

After watching this ad from Boston-based agency MullenLowe, maybe you’ll think twice before judging the mother with the screaming baby on your next flight.

For Mother’s Day 2016, this JetBlue stunt offered passengers a 25% discount on their next round-trip flight every time a baby cried on the plan. With four babies on the plane, their odds of getting a completely free flight were pretty good. This ad ultimately achieves the unachievable: getting airline passengers to clap and cheer each time a baby cries.

5) Swear Like a Mother | Kraft (2017)

74% of moms admit they’ve accidentally sworn in front of their kids before. The other 26%? “Full of sh*t”, suggests Melissa Mohr, author of Holy Sh*t: A Brief History of Swearing.

To champion Kraft’s message of giving yourself a much-deserved break once in a while, CP+B Boulder asked Mohr to share some of her tips for those not-so-perfect parenting situations. Because being a mom is tough, and it’s healthy to remind yourself you don’t have to be perfect.

6) Texts From Mom | Samsung (2015)

Long ago, your mom taught you how to do things like eat, roll over on your belly, and use the bathroom. Some things are just not as intuitive as think, so don’t be too hard on your mom for her lack of texting expertise.

This R/GA-produced Mother’s Day spot takes a hilarious look at some of the texts you might get from your mom, and reminds you to give her a call this Sunday.

7) Tattoo | American Greetings (2017)

In this heartwarming spot for American Greetings, MullenLowe took inspiration from a friend of creative director Allison Rude. After her father died, the friend discovered a card from her father, and got a meaningful handwritten line tattooed on her wrist. In the ad, a daughter gets a similar inked tribute to her late mother.

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Source: 7 of the Best Mother’s Day Ads We’ve Ever Seen
blog.hubspot.com/marketing

The Responsibility of Advertising and PR to the General Public in 2017

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There’s been a lot of talk recently about the responsibility of journalists to tell the truth.

However, there seems to be one part of the news-making equation that has so far been given a free pass, and that’s the information provided to newsrooms by PR.

Due to cutbacks in journalism, and the demands of the new media environment we live in, short staffed newsrooms are tasked to produce high quantities of content every day. Some are even faced with unprecedented output quotas to compensate for the newly diminished workforce.

Something has to give in this scenario, which means an increasing percentage of journalistic output is reliant on the information fed through by PR.

According to the PR Census 2016, the PR industry employs 83,000 people in the UK. In comparison, a Labour Force Survey released in June 2015 discovered that 64,000 people were involved in a job role concerned with journalism (e.g. editor, reporter etc.). That’s a big difference, so perhaps it’s time we started talking about the responsibility those working in PR and advertising have to the general public.

This responsibility is one taken seriously by the vast majority of PR professionals. David Woodward is a former journalist who is currently a strategy director at Weber Shandwick, one of the world’s leading public relation firms. He is acutely aware of the situation PR currently finds itself in.

Our business is founded upon relationships with a free press. Professional journalists rely on us to tell them the truth, and in turn share that information with audiences who hold all of us accountable. Increasingly, we are also content creators ourselves. Of course, branded content is not journalism. But we must never deceive and always be completely accurate in what we say and advise our clients to say.

In an industry which has the sole purpose of spreading the good word about a client, towing the ethical line when pitching to journalists has been a stumbling point for a selection of brands throughout history.

This needs to stop. As an industry we need to ensure a certain code of ethics is adhered to. And while agencies are bound to the rules of bodies such as the PRCA, legislation shouldn’t be the only thing stopping false claims getting out into the world.

Here are three ethical pillars of public relations and advertising professionals — that under no circumstances should be breached. It’s a steadfast list, which leaves the door open for the odd superlative here and there. After all, we are in the business of marketing.

1) Tell The (Whole) Truth

This is the over-arching theme for this entire post, so to include it as a separate point might appear redundant. However, I believe it’s an area worth indulging in. As does Becky Merchant, an account manager at the Stand Agency in London.

It is the responsibility of Public Relations practitioners to ensure that all their communications are accurate and they offer truthful and insightful stories to cover. While organizations no doubt have to be more transparent these days, 2017 is no different from other years; it’ll always be the responsibility of PR to represent clients in an accurate and honest way.

While accuracy and honesty might have been the responsibility of PR ever since Edward Bernays set up shop in New York City back in 1919, it’s certainly the case that things have come in leaps and bounds since then. Take the 1940s for example, a time where claims like the one below were allowed to go out in front of millions without being questioned …


Camel Ad Image via AdAge

Camel cigarettes actually ran with this slogan for eight years, and it was even featured as an advert in the American Medical Associations official journal. It will come as no surprise to learn that the recent nationwide survey was carried out by an agency who had supplied said physicians with cartons of camel cigarettes just days earlier.

While it’s tempting to look back and laugh, it’s worth reminding ourselves that these practices are still happening today for example …

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Image Credit: Apple

Yes, the iPhone 3G courted controversy when the announcement press release read like this…

Just one year after launching the iPhone, we’re launching the new iPhone 3G that is twice as fast at half the price.

Neither of these claims turned out to be true, and when consumers decided to complain, the matter went to court. Apple’s lawyers responded with a less than solid defense

No reasonable person in the plaintiff’s position could have reasonably relied on or misunderstood Apple’s statements as claims of fact.

Arguing that consumers shouldn’t believe their own marketing messages is probably the exact opposite of what you should be doing. As you would expect, this bonkers reaction generated a lot of negative coverage across the media. The whole thing could have been avoided through a bit more honesty from the get go.

2) Don’t Misrepresent Statistics 

As the previous point touched on above, calling something a nationwide survey — when It really isn’t — is bad form. Besides the fact that journalists will probably ask for at least some documentation to back up your claims, lying about the public’s perception of certain issues is just not cricket.

When it comes to sharing internal statistics or survey results, there really is no excuse for anything but the cold hard facts.

Here are a few golden rules to stick to when carrying out your next piece of market research.

  •  If you’re commissioning a survey through a third party, ensure they adhere to the market research societies code of conduct, these are based upon the ESOMAR principles.
  • For UK wide surveys, a pool of 1,000 respondents is the minimum response rate to be considered usable by most media publications. Of course, the more comprehensive the research the better, and the number should certainly be higher when tackling serious topics.
  • The statistics need to be 100% accurate. Manipulating data in order to support your message or branding will inevitably blow up in your face. Just ask Volkswagen …


Image credit: Fortune Magazine

 Around 10.5 million Volkswagen cars worldwide were sold under the pretense that they were fitted with a ‘ground-breaking clean diesel’ engine … that never actually existed. In September 2015 it was revealed that in fact these vehicles were emitting 40 times the level of emissions they said they were.

Civil suits could inflict Volkswagen with an excess of $45 billion in fines, and the company’s reputation has been almost irreversibly tarnished. And let’s not forget about the environmental impact of all this.

While manipulating data led to more green-thinking consumers purchasing a Volkswagen in the short term, it has put a big question mark over the future of the company in the long term. Now that’s what I call bad PR.

3) Be Thorough 

Contrary to what you might think after reading this article, not all misinformation is down to PR. Some of it is down to a message being misconstrued by journalists.

A hastily put together press release which is not clear can be just as damaging as one that is full of bare faced lies.

As explained earlier in this blog, the pressure on journalists in 2017 is astronomical, meaning the time dedicated to sub-editing copy is at a minimum. This means mistakes are more likely to get through unless your press release is clear and concise. If it’s not, you run the risk of being ignored completely, or your message being lost in the final story.

To avoid these outcomes, you need to be competent on the fundamentals, and it’s always handy to brush up on these in an industry that moves at a thousand miles an hour.

  • Keep your messaging clear. If a journalist doesn’t know what the news hook is within the first two lines, you haven’t done this.
  • Your copy must be spot on grammatically. Because this isnt’ acceptabel.
  • Your information must be correct. (See points 1 and 2)
  • If you’ve included a contact for journalists to follow up with, make sure they are available to talk to. The line “XXXX was unavailable for comment” never looks good.
  • Be prepared. Brush up your knowledge on the publication you’re pitching to, and always have additional information and imagery on hand, just in case.

The Rewards

Brands being open and honest with the public is proven to be the most important thing to consumers time and time again. An industry survey conducted by Cohn & Wolfe in 2014 stated that the number one behavior people demanded from brands was “to communicate honestly about products and services.”

In 2015 a survey revealed that 85% of people were more likely to support brands that are open and honest. And just last year, a survey by Label Insight found that 94% of consumers said transparency from brands and manufacturers was important and impacts their purchasing habits.

So with that in mind, how can an open and honest PR and Marketing agenda reward your brand?

You’re doing your bit for journalists, and stemming the tide of fake news.

This is not just good news for society as a whole, but will result in better relationships within the media – leading to increased coverage of open and honest stories.

Customers will appreciate your transparency, and be more inclined to buy into your marketing and use your services.

The stats don’t lie. And while this is easier said than done in a world of shareholders, quotas and deadlines, companies who strive to stick to a core principle of ethical responsibility will reap the rewards.

You stay out of trouble!

The less time spent in the courtroom the better.

It’s a cut throat world out there, where companies with the best marketing thrive and the rest settle just to survive, if they can even do that. And while journalists and bodies like the Advertising Standards Agency  and the PRCA are in place to protect the public from spurious claims, it’s vital that individuals assess the ethics workload and ensure the information the public is exposed to is legitimate. 

I’ll give Weber Shandwick’s Woodward the final word on the responsibility of PR…

“The top line is this: we help organisations manage and protect their reputations, either through what they say or what they do. When fake news damages or harms reputations and breaks the public’s trust, we will take steps to undo the damage by insisting on truthful reporting. We have to hold our partners and vendors to the same high standards. We won’t intentionally do business with any business that deliberately traffics in fake news or distributes content to fake news sites.”

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Source: blog.hubspot.com/marketing

3 Strategies to Increase Employee Retention

employee-retention-strategies.pngYou started young. You were still growing when you started your first business. You felt the thrill of making something out of nothing. Or maybe you needed a taste of the real world and you got a job after college. Either way, here you are now.

You’ve got a business.

You worked through the tough times. You had credit card debt and you put it all on the line because you knew there was something there. Now your relentless entrepreneurial commitment has, at the very least, led to putting food on the table. Or even better, perhaps you’re killing it, driving a Tesla to your hip office with brick walls and an industrial ceiling.

Check out our comprehensive guide on how to start a business. 

The only problem … one of your key employees left this week. It wasn’t about the money. It was “about the future … the opportunity ahead. It’s not you. It’s me”.  

You’ve got other key players in your business that you need to stick around to make it tick. What are you going to do to make sure you don’t lose another?

I was the one that went to college, got my MBA, and stepped on the first few rungs of the ladder. I worked for some huge software companies and consultancies. I was told by my manager one day that I “lacked a sense of urgency.” He offered some advice … when I walk down the hall, I should “walk faster and smile less, because perception is reality.”

I was fired.

I started my own software business on the antithesis of his advice, and sold to private equity 14 years later. I built a culture that attracted some of the best talent and kept them around for the long haul.

Through the years, I learned three strategies that you can begin to implement today to ensure you keep your key employees around not only through thick and thin but, as Yvon Chouinard of Patagonia, says, “coming to work on the balls of their feet climbing the stairs two at a time.”

3 Strategies to Increase Employee Retention

1) Motivate from the inside.

Look at the organizations around the world that drive their followers to do unbelievable things. Look at SpaceX, Google, HubSpot, and the tens of thousands of charitable entities driving people to do amazing things.

What do they all have in common? They have followers and employees that believe in a vision and mission so much so that it’s aligned with their personal values or even becomes their own mission. These are the people that are passionate and committed. They are not leaving that organization any time soon. So what can you do to motivate and therefore retain your key employees?

Try it out: Start the dialog around why you’re doing what you’re doing. Bring your employees into the conversation. Spend weeks on this, if not months. Don’t rush it, but be deliberate about it.

Identify a purpose. The why… Watch Simon Sinek’s “Start with Why” TED talk. With purpose comes dedication. With a purpose comes the person that goes well beyond the job description. With a purpose you have an employee who is by your side faithfully.

It’s not the salary. It’s not the bonus. Those are nice, and the money is necessary, but it’s not what really drives people and keeps them around. You may even find a couple other little things like a vision and values come out of this little exercise, as well.

2) Trust your employees like they’re family.

I don’t mean trust that they’ll pay you back for the $20 you let them borrow at the casino 3 months ago. And I’m not talking about the trust it takes to open up and spill your soul. I’m talking about the trust it takes to give them something important to figure out, knowing that it’s going to be ok.

Giving them a project without necessarily weighing in on it, uninvited. Give them a little dang breathing room. If failure is too common, figure out why, but have some faith that you hired the right people for the job. Because, here’s what happens: The employee starts to own it. I mean really, really own it. They begin to take pride in it. And nothing drives someone as much as pride, except maybe autonomy and mastery… Yep. That’s Dan Pink.

Try it out: The next time you give someone a project or something to figure out, let them own it. Give them the desired outcome and ask them to report in on regular milestones.

Here’s the one rule: You need to let them own it and intervention can only happen if it’s going to hurt the business. That’s it. Mmmmm. Try it. Hey, try it at home with your kids too. But don’t hold me responsible for that one.

3) Create a cadence that form good habits.

So think about all those nasty habits you have. Ok, you don’t have any, but others do … like your grandmother who smokes a pack a day and she’s almost 90. And your college friend that hasn’t grown up yet still drinks too much because cool kids drink, right? Why is it that we don’t do good things as habitually?

Well, we do actually. You have a morning routine. I’ll bet you work out, brush your teeth, and clean yourself. Let’s open that up to the office now. Every business has a cadence — your team meetings, your company meetings, your financial reporting, Taco Tuesday, etc … There are other things, however, that you can start to make routine that will help drive employee engagement and therefore retention and loyalty.

Sustainability is all about the habit forming cadence. Recognition and feedback often lack consistency. Cadence. Career and professional development often lack consistency. Cadence. Attention to strategy often falls on the way-side. Cadence.

Try it out: Identify a few things in your company that are hard to keep top of mind. For example, employee recognition. This is something we tell ourselves we need to do better. I’ve even talked to some entrepreneurs that set calendar reminders to give props to their employees. It can be easier.

Get your employees helping you out. Establish a peer to peer recognition program and set it up with a cadence that creates a habit. It might be a weekly or monthly routine. Or find something else you need to do better. Turn it into a cadence. Turn it into a habit.

At one point, while building my business, we ran into a difficult period. We were losing money. We needed to either let some people go or reduce compensation across the board. I reached out to my key employees and told them the scenario. I needed to ensure they were behind me on this. All of them confirmed they were on board. I made the difficult announcement and over the six month recovery, we didn’t lose a single employee.

We had built a strong culture and money was not the key motivator. There was trust and autonomy. And our best habits were driven by a cadence.

Put These Strategies Into Practice

If you’re successful at embracing these three strategies, you will never ever lose another key employee, even in the tough times — or at least it reduces the likelihood.

In fact, you’ll have their friends hitting you up for jobs. You’ll have customers and clients asking to work for you. And you’ll see your employees walking in the door with smiles on their faces. They’ll arrive to work in the morning “on the balls of their feet climbing the stairs two at a time.”

future-of-marketing

Source: blog.hubspot.com/marketing

13 Project Management Terms You Should Know [Infographic]

The legendary management consultant Peter Drucker once famously wrote, “There is nothing quite so useless as doing with great efficiency something that should not be done at all.”

This nugget of wisdom is especially relevant to project managers. Effective project management is all about cutting through the clutter to focus on the things with the biggest impact on the project’s bottom line — the basic pillars that hold your project up. There’s no use optimizing the details if your core process is flawed.

This handy infographic from Taskworld identifies 13 basic, big-picture project management terms you should know to keep things running smoothly and on-schedule from kickoff to post-mortem.

Some of the areas listed might seem self-explanatory, but they’re worth your attention as you start planning out your next big project. They’ll help you communicate your goals effectively, allocate resources efficiently, and keep your team focused and supported. Check them out below.

How do you make sure your big projects stay on track? Let us know in the comments.

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Source: blog.hubspot.com/marketing

Why Agencies That Conduct Market Research Grow Faster

You’re a busy marketer. Your days are full of client meetings, brand research, marketing strategy sessions …

Who has time to do market research for their own marketing agency?

If you think market research is for clients only, better think again. As a marketer, it’s equally important for you to understand your market, its wants and needs, the state of your competition, and your place in the marketing ecosystem and pecking order.

Make no mistake — market research for your own firm is no purely-academic exercise. Think of it this way: the better you know your audience, the more easily you can turn prospects into clients. Incredible as it may seem, most professional services firms, including marketing agencies, don’t know their audiences as well as they should. As a result, they’re missing out on opportunities to gain more clients and get more business out of current ones.

So why don’t more marketing firms do research? Well, because many think, for some reason, their clients are “different” so that the input won’t yield any insights. Others think research simply won’t impact growth.

We beg to differ.

We’ve conducted our own research on research (yes, really) and discovered that there are some significant benefits for marketing firms. Firms that regularly research their client markets (at least quarterly) grow more than ten times faster than firms that don’t conduct research. 

If you’re willing to go all-in and conduct research on a frequent, more-than-quarterly basis, your firm can really take off, compared to agencies that do no research. Our research confirmed that more than one-third of high-growth firms conducted target audience research regularly and at least once a quarter (see below chart). Virtually none of the no-growth firms conducted frequent research.


Data from Hinge’s 2017 High Growth Research Report

Research not only drives growth, it also impacts profitability. For instance, when Hinge studied the effects of research on growth and profitability, we found that firms that conducted frequent research realized 19.9% profitability, whereas firms that did not conduct research reported only 11% profitability.

What makes research so effective? There are a number of ways that firms become better positioned to secure prospects and grow their client relationships through research. These include:

  • Having a clear understanding of emerging issues and trends in order to determine which services to develop and offer.
  • Uncovering areas in which your firm has misjudged or misread their clients, such as what market influences are keeping them from growing their relationship with your firm.
  • Identifying purchasing or other types of patterns that you haven’t noticed since you are so deeply engrossed in your day-to-day interactions with your clients.

As Hinge has done research for ourselves and our clients, we’ve identified ten research questions that can drive growth and profitability. Below is a sample of the questions we have found to have a big impact for our clients.

Why do your best clients choose your firm?

Understanding what great clients find appealing about a firm can help the firm attract others like them.

What are those same clients trying to avoid?

This is the flip side of the first question and offers a valuable perspective. The answer can provide clues as to how to avoid being ruled out during the early rounds of a prospect’s selection process. The answer can also help shape business practices and strategy.

What is the real benefit your firm provides?

Firms are often surprised to hear the true benefit of their service, as viewed through their clients’ eyes. Once they understand this, they are able to enhance or even develop new services with other real benefits.

So what’s the best way to conduct research?

Believe it or not, Rule Number One is do not do it yourself. That’s right. Have someone else do it for you. Why? Because respondents are more likely to provide honest answers to a third party. If you insist on doing the research yourself — which is better than doing no research at all — be aware that you may capture only a portion of the overall picture.

Here are three more tips for conducting effective research:

1) Phone interviews are best. 

Nothing beats a live interview. Even reluctant participants will open up to a skillful interviewer. In fact, the greatest insights are often volunteered outside the scope of the questionnaire.

2) Online surveys are second best—but they don’t have to be second rate. 

An online survey will never capture the same insights as an interview, but a well-crafted online survey can still reap valuable information. Surveys also tend to be easier and less expensive to implement. Just remember, your response rate is likely to be very low.

3) Don’t limit it to your current clients. 

Cold prospects are more difficult to get on the phone, but they provide—by far—the most accurate picture of your marketplace. Clients who got away offer invaluable insights into your weaknesses. Similarly, lapsed clients can help you understand how to become more relevant and engaged.

And what should we do with all this research?

There are any number of ways you can use it, limited mostly by your goals and imagination. Here are just a few ideas on how you can use your research to enhance your reputation, generate leads and bring in more clients:

  • Tweak or redefine your positioning to differentiate your firm from competitors.
  • Introduce new services that prospects have indicated want.
  • Use it as an entrée to bring former clients back into the fold.
  • Offer new services to current or former clients.
  • Anticipate clients’ needs.

Most important, you can boost your credibility with your target market and increase your visible expertise by pulling data and results from your research findings to write blog posts and articles that address urgent market challenges, to publish a research study, and as fodder for speeches, seminars, and webinars.

So what are you waiting for? It’s time to get researching. The sooner you get started, the sooner your firm will reap its rewards.

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Source: blog.hubspot.com/marketing

10 of the Best Ads from April: Hygge, Apocalypse, and a Robot Baby

Although we haven’t been fortunate enough to see more than a few scattered days of sunlight here in Boston, I’m told it’s technically spring.

In addition to rain, April also brought us some stunning new creative work from agencies around the word. Our monthly ad round-up features a German-produced animated short, a delightful Danish beer ad, and a clever insurance spot from Japan starring a rugby team from New Zealand. 

Did you miss any of these ads from April? Scroll down to check them out, and get inspired to tackle your next big project. 

10 of the Best Ads from April

1) AIG Japan

New Zealand’s national rugby union team, the All Blacks, hit the pedestrian-heavy streets of Toyko in this unexpectedly charming spot for AIG Japan. The three-minute ad opens with the uniform-clad players tackling seemingly random (and reasonably stunned) Tokyo residents — but things quickly take a heartwarming turn.

About half-way through the TBWAHakuhodo-produced video, it becomes apparent that the All Blacks were actually saving people from unpredictable disasters — a car running a red light, a pile of debris falling from a construction site, and a sudden laptop fire.

“[The ad] was an arresting way to show our fantastic relationship with the All Blacks, demonstrate the idea of risk prevention, and create a strong connection to the Japanese audience,” said Matthew Walker, AIG Japan’s senior vice president and regional chief marketing officer.

 

2) Carlsberg

Danish actor Mads Mikkelsen ponders the secret source of his home country’s enviable happiness in Carlsberg’s latest UK campaign. Produced by London-based agency Fold7, the ad follows Mikklesen as he peddles his way through Copenhagen, magically passing through hedges, into stylish, minimal apartments, and over a rustic table set for a hyggelig gathering.

His tour ends (where else?) at a Carlsberg brewery, where Mikklesen enjoys a cold Carlsberg pilsner and decides that this is the real secret of Danish happiness … probably.

 

3) Student Flights

If you’re young, you better enjoy traveling while you can — before you become an uncool, perpetually exhausted parent. That’s the message of this spot for Student Flights, a company that specializes in travel deals for the university set.

To really drive that message home, Johannesburg-based agency TBWAHunt Lascaris convinced a hip millennial to carry around a wailing, pooping “Babybot” for a few days at a music festival. The poor guy in question, Loyiso Madinga, is promised a free trip to New York if he can survive a weekend with Babybot unscathed. His initial assessment of the challenge? “How hard could this be … right?”

As expected, having a baby at a music festival isn’t super fun — even if that baby is Wifi-enabled and made of metal. 

 

4) Netto

Ever wonder where the Easter Bunny came from? European supermarket chain Netto teamed up with German agency Jung von Matt and production house Mill+ to share their whimsical imagining of the egg-laying rabbit’s origins (Hint: it starts with a hen and a rabbit meeting each other at a night club.)

Set to a innocent, heart-wrenching rendition of “Beautiful, Always,” the animated short packs a surprisingly poignant punch. It’s sure to make even the coldest little hearts grow three sizes.

 

5) The New York Times

Oscar-nominated director Darren Aronofsky (of Requiem for a Dream and Black Swan fame) lends his talents to this Droga5-produced spot for The New York Times. The stark, one-minute ad series is part of the Grey Lady’s first brand-focused ad campaign in a decade.

Aronofsky met with several New York Times photojournalists, asking them to recount their experiences covering some of the most impactful stories from recent years. As the photojournalists discuss their fieldwork and motivations, images from the trips in question flash across the screen.  

 

6) Unilever

Pricey, trendy beauty products aren’t necessarily worth the hype, according to Unilever’s latest marketing stunt. Vice’s digital agency Carrot invited a group of real beauty influencers to try a fake new shampoo: Evaus (Spoiler alert: that’s just discount hair care brand Suave spelled backwards).

Packaged in a sleek, minimal bottle, Evaus products were a big hit with the influencers, who raved about how shiny and soft their hair felt after 10 days of using the line. When producers reveal that the “startup” hair care brand is really just $3 Suave shampoo poured into fancy schmancy bottles, the influencers are shocked — and then seemingly delighted at the great value.

“We found seven of 10 women think higher-priced brands are more trustworthy,” Jen Bremner, Unilever marketing director explained to AdAge. “That really was the inspiration. We wanted to peel back the labels and convert the skeptics.”

 

7) Entourage

To promote Entourage, a French app aimed at reconnecting neighborhoods with their homeless populations, TBWAParis decided to take an unconventional, offline approach to viral marketing: writing directly on banknotes.

The agency asked homeless community members to pen short messages directly on paper bills. Each hand-written note reveals something that homeless people wish everyone else knew. Take this example from the case study video below: “For me, Pierrot, homeless for 19 years, this bill has a lot of value, but not as much as a hello.”

The hope is that the simple messages with encourage Parisians to download the Entourage app, which helps people offer support and make social connections with homeless folks in their neighborhood.

 

8) SubHub

When the inevitable robot apocalypse finally spells fatal disaster for the human race, won’t you wish you shelled out to see that Sia concert?

Goodby Silverstein & Partners produced this cinematic, YOLO-fueled spot for StubHub, encouraging you to buy those concert tickets “before it’s too late.” The ad balances sleek, action-movie pacing with an unexpected, hilarious ending.

 

9) Pedigree

BBDO New York resurrected a little-known story from the Revolutionary War to promote Pedigree’s “Feed the Good” campaign.

In 1777, General George Washington and his troops were in the midst of a battle against British Forces Commander-in-Chief William Howe when one of Washington’s men discovered Howe’s dog wandering lost near the American camp. Instead of harming the lost pup (as some of Washington’s men reportedly suggested), Washington benevolently returned the dog to Howe with a kind note. The true story reflects Pedigree’s belief that dogs bring out the best of us.

 

10) Hewlett Packard Enterprise

Here’s one for the IT guy or gal in your office.

In this playful Publicis New York-produced ad for Hewlett Packard Enterprise, a sad, bobble-head IT employee named Brian is forced to deny his colleagues’ earnest requests due to inadequate legacy technology. That is, until his office gets Hewlett Packard Enterprise — at which point Brian transforms Pinocchio-style from a plastic bobble head doll into a guy who can finally say “yes.”

partner-resources


Source: blog.hubspot.com/marketing

7 Steps to Documenting a Content Marketing Strategy That Works

I already know what you’re thinking. You saw the words content marketing and strategy together in the headline and thought, “Oh, cool, another article telling me how important it is to have and actually write down my strategy — just what I need.”

Don’t worry, that’s not what this is.

You already know that having and documenting your strategy is important because you’ve probably read the same reports and case studies that my team and I have read. But there’s a pretty big difference between knowing you should do something and knowing how to do it — which might explain why 89 percent of B2B marketers use content, yet only 37 percent have documented strategies.

The marketing team at Influence & Co. spent the last couple months of 2016 carefully researching, planning, and creating a content marketing strategy for this year. What follows is an exploration of exactly which elements our team determined a successful plan must include to drive results, empowering you to create your own documented content strategy.

How to Document Your Content Marketing Strategy

Part of what makes a documented strategy so powerful is that every person on your team — from your content creators to your senior-level directors and everyone in between — can see what, why, and how your company is communicating.

This alignment makes it easier to get buy-in, crowdsource content, and pull employees into the distribution process, and it makes your efforts stronger because it extends your reach beyond the marketing team.

For your strategy to be helpful to your whole company and not just your immediate marketing team members, it has to address a few major questions, like:

  • Why are we utilizing content marketing as a strategy?
  • Who are we trying to reach with our content?
  • What are we hoping to accomplish?
  • How does this fit into our overall marketing strategy?
  • How will we measure success?

If you start with these questions in mind, the actual pieces of your strategy should come easily. In fact, each of the following components of your strategy should help you clearly answer those questions, align your team, and hold you accountable. Here are seven key elements your content marketing strategy must include:

1) Overall Mission

Before you get too far into the weeds, ask yourself, “What’s the real reason we’re investing in content?” And if the answer is anything close to “Well, we just know we should be doing content,” stop immediately and spend more time thinking about why you’re making this critical, valuable, and time-consuming investment in the first place.

If you do have a well-thought-out answer, write it down. Are you preparing to use content so your marketing team can generate leads and attract new customers? Are you trying to build brand awareness and credibility?

No matter your reason for investing in content marketing, it needs to take a prominent place at the beginning of your strategy; that overall mission will guide the rest of your document and keep your team on track when it’s time to execute.

2) Target Audience Personas

You may have included some general ideas about your audience members when you outlined your mission, and while that’s a helpful place to start, it’s not nearly detailed enough to start creating content for them.

Before you craft any content or develop any distribution plan, you have to know who you’re trying to reach. You aren’t creating content for the general public, you’re creating it to attract specific individuals who can contribute to your company’s goals.

You need to research and create detailed audience personas. If your personas inform the content you create, your content will do a much better job of speaking to the exact audience you’re targeting.

3) Content Mix Plan

Once you know why you’re creating content and for whom, you can determine what type to create. Depending on what your marketing funnel looks like, you’ll need a couple different types: content that educates and engages prospects at the top of the funnel and encourages them to learn more, as well as content for the bottom of the funnel that answers very specific questions and addresses objections to working with you.

That content can take any number of forms, from guest-contributed articles on online publications to blog posts, white papers, email campaigns, sales enablement materials, and more. What’s especially important here is thinking through the variety of earned, owned, and paid media you’ll need to keep prospects moving through this funnel.

4) Content Creation Process

You could follow each of the above steps exactly and still fall flat on your face when it’s time to actually put pen to paper. Creating content of your own and turning your company leaders into content creators takes time and effort.

So before you dig into executing your content plan, determine which processes, workflows, and resources make the most sense for your team. Perhaps taking advantage of content creation tools will make your job easier, or partnering with an agency to help may be a better solution.

5) Editorial Calendar

Consistency is key in content marketing. It’s your opportunity to build trust with your audience members, nurture them, and become a resource for them. Once you know what kinds of content you need to create, it’s time to develop a calendar or schedule to make sure you deliver.

Your editorial calendar should detail how often you need to publish to keep your audience engaged and when you’ll distribute your published pieces. Mapping out your target deadlines for different pieces will keep your process on track.

6) Distribution Plan

Distribution is all about getting your content to the right people at the right time. That can mean publishing articles in publications your target audience members are already reading, using a paid distribution plan on social to attract readers to your white paper, or simply including your content in your email newsletters.

Your distribution plan should be part of your documented strategy because knowing where and how you plan to distribute your content informs the type of content you create, how often you do it, and which processes you utilize. It’s a key part of your content marketing strategy, so don’t start executing the strategy until you’ve thought it through.

7) ROI Calculator

Remember when you identified your overall mission at the beginning of this document? You need to identify from the beginning how you’re going to measure success with this campaign, and now’s your chance to match metrics to your goals to gauge how well your content is helping to achieve that mission.

Set some benchmarks you want to hit concerning traffic to your website, leads generated, or opportunities created through content, and set up a plan for tracking this using anything from your own modest spreadsheets to a robust software package.

If this documented strategy seems like a lot, that’s because it is. Nobody said that content marketing was simple, but it’s well worth the investment, especially when you set yourself up for success. And with these seven must-have elements detailed in your documented content strategy, your team will be off to a fantastic start.

new-marketing-job


Source: blog.hubspot.com/marketing

What is Latent Semantic Indexing & Why Does it Matter for Your SEO Strategy?

I’ll admit that when I first heard a colleague mention “latent semantic indexing,” my immediate response was simply, “What?”

Luckily, although it sounds like something that requires a degree in computer science, it’s actually a concept you’re probably familiar with — particularly if you have some basic knowledge of keywords and their close relationship with search engine optimization (SEO).

In this post, we’ll be using an infographic by HigherVisbility to discuss latent semantic indexing (LSI) in three parts. More specifically, we’ll define LSI and how the process can potentially benefit your overall SEO strategy, take a closer look at ways to find LSI-driven keywords, and outline how to add these keywords into your content.

Let’s dive right in, shall we?

What Is Latent Semantic Indexing, and How Will It Boost Your Overall SEO Strategy?

To understand LSI, you want to start by taking a closer look at search engines and how they operate. At the very basic level, sites like Google use complex algorithms to understand two things:

  • Your content and its context
  • A user’s search intent and its relationship to specific keywords

In other words, LSI helps search engines identify related keywords and process synonyms to deliver more accurate search results.

Consider the word “aviator.” Pages that include this word could be anything from an e-commerce site selling the popular Ray Ban sunglasses to a fan page dedicated to Leonardo DiCaprio’s turn as Howard Hughes in the 2004 biopic, “The Aviator.”

Search engines use LSI keywords to help add context to pages that contain the word “aviator” in order to provide better search results. If the site is dedicated to the latter, for instance, it would include LSI keywords like, “Leonardo DiCaprio,” “drama,” and “movie.”

Benefits of LSI-Driven Keyword Research

Search engines are always on the hunt for the most relevant and in-depth content for a given query. When you think about how big the internet is, it’s not easy for a site like Google to determine what a page’s content is all about. This is why it rewards sites that include relevant LSI keywords with higher rankings and more traffic.

Benefits extend beyond those directly related to SEO, though. Additional and more accurate categorization helps users, publishers, and marketers alike. Publishers, for instance, can increase engagement because LSI-driven content is more targeted and ensures that it’s landing in front of the right audience. Users entering queries also benefit because they can easily (and more quickly) find the content that answers their questions.

5 Ways to Find LSI Keywords

Now that you’re an expert on LSI and why it’s important, let’s walk through the different ways you can find additional keywords you’ll want to include in future content and blog posts.

1) A Simple Google Search

One of the easiest ways to find LSI keywords is Google itself. When you enter a term in the search query field, it automatically shows the keywords related to the particular query.

Let’s use the earlier example of “aviator” again. An initial search of the word provides these results:

Again, there are a lot of pages this particular keyword could point to which is why we need to use LSI to add more context. If you continue to scroll down to the bottom, you’ll find a section titled, “Searches related to” and your given query:

Use the list of keywords as a starting point for potential LSI keywords because it reveals what Google already associates with your primary keywords.

The best part? This method is 100% free!

2) Use the Keyword Planner Tool via Google AdWords

If you have access to Google AdWords, you can also use their Keyword Planner tool.

Again, we’ll use the “aviator” example. Begin by adding the term into the initial query box. Click “Get ideas” and you’ll be redirected to a page that offers related keywords and an idea of how competitive search rankings are for said term.

3) Take Advantage of the SERPs Keyword Research Database Tool

Another free tool for you to use comes from SERPs. Their Keyword Research Database Tool is very similar to Google’s Keyword Planner.  Simply add your query into the search bar and you’ll receive results based on volume of searches and CPC.

4) Use the LSI Keyword Generator

The LSI Graph/LSI Keyword Generator is another free tool specifically created for identifying LSI keywords. And as you can probably guess, it simply requires users to add a term into the search bar to generate a list of related keywords.

5) Try Ubersuggest

Finally, another freebie you can use to identify potential LSI keywords is Ubersuggest. Simply enter your primary keyword, and the tool will produce a list of related search queries based on volume, difficulty, and CPC.

How to Select (and Use) the Best LSI Keywords

At this stage, you’ve likely got a big list of potential LSI keywords. The trick is to narrow down your best options that are both directly related to your content and carry a decent amount of search volume.

Understand the Three Different Types of Intent

It’s important that your LSI keywords help answer any questions someone might have about your primary keyword, so you’ll want to figure out what kind of queries your target audience is putting into Google to find you content.

We’ll refer back to “aviator” again, this time in the context that it’s on a site dedicated to the film, “The Aviator.” Below are three different types of intent someone on Google might have using examples related to the movie:

  • Informational intent: This type of query is typically on a much broader scale. An example would be, “What is the movie ‘The Aviator’ about?”
  • Navigational intent: This is a more specific type of query. For instance, someone might want to know who directed the film or which company was a key producer.
  • Transactional intent: This type of query relates to purchasing something. In regards to our example, it could be related to purchasing the DVD.

Choose Words That Add Context, But Don’t Overstuff

LSI keywords need to be highly relevant to your content. In the case of our example with “The Aviator,” a post on “10 Things You Didn’t Know About The Aviator” should only include LSI keywords that relate to the film. “Aviator college,” for instance, was a related keyword that popped up when we used SERPs. However, this has nothing to do with the film and, in turn, adds no value to your content.

Something else you’ll want to avoid is to not to overstuff your content with the LSI keywords you choose. A great way to judge this is by rereading your content once the keywords are added. If a given word doesn’t sound natural, leave it out.

Remember That LSI Is Only Part of an Effective SEO Strategy

Although it has quite the complex name, you don’t need to know the ins-and-outs of website development to understand latent semantic indexing. Keep in mind, though, that it’s only one factor that determines how well your content ranks in search engines. An effective SEO strategy should also include relevant backlinks, relevant alt tags, etc.

That being said, it’s worth taking the time to identify and add LSI-driven keywords into your content — particularly when everyone wants Google to be their number one fan.

partner-resources


Source: blog.hubspot.com/marketing